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AOKE operates on a standardized after-sales framework to ensure fully traceable and sustainable service.
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Models: Dual-Motor Standing Desks
When the controller has no display or fails to operate, quickly determine whether the issue stems from the controller, power supply, or control box through simple testing to resolve the fault efficiently.
Models: Dual-Motor Standing Desks
When the screen displays abnormal codes, this video provides a detailed demonstration of troubleshooting steps, including port swapping, reset operations, and signal cable checks.
Models: Single-Motor Standing Desks
When the desk frame experiences shaking, this video guides you through checking and adjusting the transmission rod and resolving loose motor installations.
Models: Single-Motor Standing Desks
If abnormal sounds occur during lifting, it is usually caused by an improperly installed transmission rod. This video demonstrates the correct installation and securing methods for the single-motor transmission rod.
Models: Single-Motor Standing Desks
When one side fails to operate, this video guides you to check: 1. Whether the transmission rod is properly installed; 2. Whether the leg connection screws are loose or have fallen off.
