Key Responsibilities

1. Standards & Process Optimization: Organize, establish, and continuously optimize quality standards, management workflows, and operational requirements.

2. Quality Control & Supplier Management: Lead the implementation of product quality improvements, supplier quality management (SQM), and end-to-end quality process control across all production stages.

3. Team Development & Training: Develop and mentor the quality team, organizing and conducting comprehensive training sessions related to quality management.

4. Incident & Complaint Resolution: Guide and actively participate in the investigation, analysis, and resolution of major quality incidents and customer complaints.

5. Quality Tools Utilization: Proficiency in applying structured problem-solving methodologies, including 8D Reports, QC 7 Tools, and the Core 5 Quality Tools (APQP/PPAP/FMEA/SPC/MSA).

6. Reporting & Continuous Improvement: Lead weekly and monthly quality meetings, analyze performance data, and mobilize teams to drive continuous improvement on quality anomalies.

7. Ad-hoc Tasks: Execute any other duties and assignments designated by senior leadership.

Job Requirements 

1. Industry Experience: 5 to 10+ years of hands-on quality management experience within the sheet metal or adjustable/electric standing desk industries.

2. Technical Skills & Systems: Proficient in engineering and office software (CAD, Excel, PPT, Word) with a deep, practical understanding of ISO 9001 Quality Management Systems.

3. Core Competencies: Proven track record in overall team coordination, highly data-driven mindset, and strong execution capabilities to ensure operational results are fully delivered.