Depending on the hand controller model, you can store multiple memory points:

1. Adjust the desk to the desired height

2. Press the S/M button → display flashes “S-”

3. Press a number button (1–n) simultaneously to store the height

When the system shows an error or the hand controller displays “RST”:

a)Enter Initialization Mode:

①　Press and hold the “▼” button until the motor stops, then release.

②　Press “▼” for 5 seconds to enter initialization mode.

③　Keep pressing during this step; releasing will cancel initialization.

b)Confirmation:

①　A beep sound indicates successful initialization.

1. Measure the diagonal lengths of the crossbeam with a tape measure

2. Adjust both diagonals to equal length; the holes will align correctly

a.Check Installation:

①　Ensure the control box and hand controller are securely fixed to the desk board.

(A tilted control box can cause repeated E05 errors during movement)

1. Dual-Motor Desks

Q1: Desk wobbling after installation

A1: Check key installation points:

• ①　Ensure screws between the motor box and crossbeam are tightened

• ②　Ensure screws between the crossbeam center and the moving rod are tightened

    2. Single-Motor Desks

Q2: Uneven leg height after reset

Case 1: Secondary leg higher than main leg during assembly

• Remove secondary leg

• Manually push to lowest mechanical limit

• Reinstall the rod

Case 2: Main leg pre-raised

• Fully remove the rod

• Lower main leg to the minimum, then reinstall

  
  

Q3: Transmission rod noise

Usually caused by friction between the rod and motor box, Pull the rod slightly outward to reduce noise

⚠️ If the issue persists, contact AOKE customer service