1. Dual-Motor Desks

Q1: Desk wobbling after installation

A1: Check key installation points:

• ①　Ensure screws between the motor box and crossbeam are tightened

• ②　Ensure screws between the crossbeam center and the moving rod are tightened

    2. Single-Motor Desks

Q2: Uneven leg height after reset

Case 1: Secondary leg higher than main leg during assembly

• Remove secondary leg

• Manually push to lowest mechanical limit

• Reinstall the rod

Case 2: Main leg pre-raised

• Fully remove the rod

• Lower main leg to the minimum, then reinstall

  
  

Q3: Transmission rod noise

Usually caused by friction between the rod and motor box, Pull the rod slightly outward to reduce noise

⚠️ If the issue persists, contact AOKE customer service