01.AOKE Global Presence
  • China (Ningbo), Malaysia, Europe, Dubai, Southeast Asia & Middle East logistics

  • Building a “global R&D + global manufacturing + global delivery” system


02.What is AOKE’s latest warranty commitment?

For orders placed on or after Jan 1, 2026, the main structure of height-adjustable legs is covered by a lifetime warranty.


03.What does “lifetime warranty” cover?

During AOKE’s normal operation, from the product delivery date, original core components of the legs (inner/outer tubes, connectors, motor, screw rods, and other self-manufactured core parts) are covered for:

  • Free repair

  • Free replacement

⚠️ Does not cover misuse, overloading, accidental damage, or normal wear


04.How are components other than warrantied?

We implement a tiered warranty policy:

  • Self-made electronic control system (control board, program, hand controller): 5-year warranty

  • Purchased standard components (motors, desk boards, etc.): Warranty per original manufacturer; AOKE provides assistance


05.Can orders signed in 2025 enjoy the new policy?

No.

  • The "Lifting Column Lifetime Warranty" policy only applies to new orders signed on or after January 1, 2026 (inclusive).

  • Previous orders will continue to execute the warranty terms of the original contract.


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