China (Ningbo), Malaysia, Europe, Dubai, Southeast Asia & Middle East logistics
Building a “global R&D + global manufacturing + global delivery” system
For orders placed on or after Jan 1, 2026, the main structure of height-adjustable legs is covered by a lifetime warranty.
During AOKE’s normal operation, from the product delivery date, original core components of the legs (inner/outer tubes, connectors, motor, screw rods, and other self-manufactured core parts) are covered for:
Free repair
Free replacement
⚠️ Does not cover misuse, overloading, accidental damage, or normal wear
We implement a tiered warranty policy:
Self-made electronic control system (control board, program, hand controller): 5-year warranty
Purchased standard components (motors, desk boards, etc.): Warranty per original manufacturer; AOKE provides assistance
No.
The "Lifting Column Lifetime Warranty" policy only applies to new orders signed on or after January 1, 2026 (inclusive).
Previous orders will continue to execute the warranty terms of the original contract.